Store Policies
Privacy Policy
What Amalfi Supplies collects, why, and what you can ask us to do about it.
Draft — Pending Client Review
This policy is a working draft prepared during the site rebuild. It is written around facts we can evidence, and every point that would legally bind the business is left as a marked placeholder for the owner to confirm before publication. Do not treat it as final legal advice.
Overview
Amalfi Supplies is a Canadian-owned office supplies business operating from Edmonton, Alberta. This policy explains what personal information we collect when you use this website or place an order with us, why we collect it, and what choices you have.
We collect the minimum we need to quote, fulfil and support an order. We do not sell personal information.
[Confirm: whether the business has an appointed privacy officer, and the contact details to publish for them.]
Information We Collect
The information we hold falls into three groups. Only the first is something you type in deliberately.
- Information you give us: your name, company, email address, phone number, delivery address, and anything you write into a contact or price-match message — including competitor quotes and part numbers.
- Order information: the products, quantities and prices in an order, and the correspondence attached to it.
- Technical information: standard web server and analytics data such as browser type, device type, referring page and pages viewed. [Confirm: which analytics or tag products are actually installed on the live store.]
How We Use Your Information
- To prepare and send quotes, including price-match comparisons you ask us for.
- To process, pack and dispatch orders, and to arrange delivery across Canada.
- To answer questions about products, compatibility, stock and order status.
- To keep business records, including invoices and tax records, as Canadian law requires.
- To improve the website — which products are hard to find, which pages fail people.
- [Confirm: whether marketing email or SMS is sent, and on what consent basis.]
Payment Information
We do not see or store full payment card numbers. Card data is handled by the payment provider connected to the store, under their own security standards and privacy terms.
[Confirm: the payment provider(s) in use on the live store, so they can be named here as required.]
How Long We Keep It
Order and invoice records are kept for as long as Canadian tax and business record-keeping rules require. Enquiries that do not become orders are kept only as long as they are useful for quoting.
[Confirm: retention period for enquiry and marketing records, and the deletion process.]
Your Rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not legally required to keep it. Write to sales@amalfisupplies.com or call 780-977-4293 and we will confirm receipt of the request.
[Confirm: the applicable privacy legislation to cite — PIPEDA, Alberta's PIPA, or both — and the response timeframe the business commits to.]
Security
The website is served over HTTPS and access to order records is limited to the people who need it to fulfil an order. No system is perfectly secure, and we will not claim otherwise.
[Confirm: the breach-notification process and the internal owner for it.]
Changes To This Policy
If this policy changes, the updated version will be published on this page. [Confirm: whether a "last updated" date should be shown, and whether material changes will be emailed to customers.]
Contact Us About Privacy
Questions about this policy, or about information we hold: email sales@amalfisupplies.com or call 780-977-4293. We are based in Edmonton, Alberta.